{"id":746,"date":"2026-01-07T16:34:44","date_gmt":"2026-01-07T08:34:44","guid":{"rendered":"https:\/\/galastargames.com\/?page_id=746"},"modified":"2026-03-20T11:27:21","modified_gmt":"2026-03-20T03:27:21","slug":"arcade-machines-faq","status":"publish","type":"page","link":"https:\/\/galastargames.com\/es\/arcade-machines-faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:40px;--awb-padding-bottom:40px;--awb-margin-top:10px;--awb-background-color:var(--awb-color4);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-five\" style=\"--awb-text-color:#ffffff;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h5 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\">Preguntas frecuentes<\/h5><\/div><div class=\"fusion-text fusion-text-1\" style=\"--awb-content-alignment:center;--awb-font-size:20px;--awb-text-color:var(--awb-color1);\"><p>Encuentra respuestas a las preguntas m\u00e1s comunes sobre nuestros productos, pedidos y servicios.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling awb-cv-auto\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:20px;--awb-padding-bottom:20px;--awb-background-color:#f9fafb;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><style type=\"text\/css\">#accordian-1 .fusion-panel:hover,#accordian-1 .fusion-panel.hover{ background-color: var(--awb-color1) } #accordian-1 .fusion-panel { border-color:var(--awb-color3); border-width:0px; background-color:var(--awb-color1); }.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 23px;width: 23px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: var(--awb-color4);}.fusion-accordian #accordian-1.fusion-toggle-icon-right .fusion-toggle-heading{ margin-right: 41px;}.fusion-accordian  #accordian-1 .panel-title a{font-size:20px;font-family:var(--awb-typography1-font-family);font-weight:var(--awb-typography1-font-weight);font-style:var(--awb-typography1-font-style);}.fusion-accordian  #accordian-1 .panel-title a:not(:hover){color:var(--awb-color7);}.fusion-accordian  #accordian-1 .toggle-content{font-family:var(--awb-typography4-font-family);font-weight:var(--awb-typography4-font-weight);font-style:var(--awb-typography4-font-style);}.fusion-accordian #accordian-1 .panel-title a:hover,.fusion-accordian #accordian-1 .panel-title a.hover { color: var(--awb-color8);}.fusion-faq-shortcode .fusion-accordian #accordian-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: var(--awb-color8);}.fusion-accordian #accordian-1.fusion-toggle-icon-unboxed .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-1.fusion-toggle-icon-unboxed .panel-title a.hover .fa-fusion-box { color: var(--awb-color8); }.fusion-faqs-wrapper .fusion-accordian #accordian-1 .panel-title a.active{ color: var(--awb-color4) !important;}.fusion-faqs-wrapper .fusion-accordian  #accordian-1.fusion-toggle-icon-unboxed .fusion-panel .panel-title a.active .fa-fusion-box{ color: var(--awb-color4) !important;}.fusion-faqs-wrapper .fusion-accordian  #accordian-1 .fusion-panel {padding-right: 2%;padding-left: 2%;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><ul role=\"menu\" class=\"fusion-filters clearfix\"><li role=\"presentation\" class=\"fusion-filter fusion-filter-all fusion-active\"><a role=\"menuitem\" data-filter=\"*\" href=\"#\">All<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".ordering\" href=\"#\">Pedidos<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".others\" href=\"#\">Others<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".payment\" href=\"#\">Pagos<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".shipment\" href=\"#\">Env\u00edos<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".technical\" href=\"#\">Soporte t\u00e9cnico<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".warranty\" href=\"#\">Garant\u00eda<\/a><\/li><\/ul><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group  fusion-toggle-icon-right fusion-toggle-icon-unboxed\" id=\"accordian-1\"><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-1530 others\"><div class=\"panel-heading\"><h5 id=\"faq_1-1530\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-1530\" href=\"#collapse-1-1530\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon fa-angle-up fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-angle-down fas\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Are pinball machines from China durable enough for commercial use?<\/div><\/a><\/h5><\/div><div id=\"collapse-1-1530\" aria-labelledby=\"faq_1-1530\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Absolutely. Galastar <b data-path-to-node=\"4\" data-index-in-node=\"94\">pinball machines China<\/b> editions are built with reinforced cabinets and professional-grade components. By sourcing <b data-path-to-node=\"4\" data-index-in-node=\"208\">pinball machines<\/b> directly from our China facility, you get the latest digital and mechanical innovations at a fraction of the cost of Western distributors.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-776 ordering\"><div class=\"panel-heading\"><h5 id=\"faq_1-776\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-776\" href=\"#collapse-1-776\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon fa-angle-up fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-angle-down fas\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfLos precios son negociables para pedidos al por mayor?<\/div><\/a><\/h5><\/div><div id=\"collapse-1-776\" aria-labelledby=\"faq_1-776\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>S\u00ed, ofrecemos descuentos por volumen para pedidos al por mayor. Cuanto mayor sea la cantidad del pedido, mejor ser\u00e1 el precio. Ponte en contacto con nuestro equipo de ventas con tus necesidades para obtener una cotizaci\u00f3n personalizada. Tambi\u00e9n contamos con promociones y ofertas especiales durante todo el a\u00f1o.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-788 technical\"><div class=\"panel-heading\"><h5 id=\"faq_1-788\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-788\" href=\"#collapse-1-788\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon fa-angle-up fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-angle-down fas\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfEst\u00e1n disponibles las piezas de repuesto de manera inmediata?<\/div><\/a><\/h5><\/div><div id=\"collapse-1-788\" aria-labelledby=\"faq_1-788\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>S\u00ed, mantenemos un inventario completo de piezas de repuesto para todos nuestros productos. Los elementos de desgaste com\u00fan y las piezas de reemplazo se pueden enviar r\u00e1pidamente. Normalmente, enviamos las piezas de repuesto en un plazo de 1 a 2 d\u00edas h\u00e1biles despu\u00e9s de recibir tu pedido.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-1544 ordering\"><div class=\"panel-heading\"><h5 id=\"faq_1-1544\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-1544\" href=\"#collapse-1-1544\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon fa-angle-up fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-angle-down fas\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I customize the branding on Galastar capsule machines?<\/div><\/a><\/h5><\/div><div id=\"collapse-1-1544\" aria-labelledby=\"faq_1-1544\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Yes! Our capsule machines China production line allows for full OEM customization. You can order capsule machines with the Galastar logo or your own custom &#8220;wrap.&#8221; These are perfect for vending small toys, bouncy balls, or promotional tokens.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-1586 technical\"><div class=\"panel-heading\"><h5 id=\"faq_1-1586\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-1586\" href=\"#collapse-1-1586\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon fa-angle-up fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-angle-down fas\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I customize the claw strength and winning probability?<\/div><\/a><\/h5><\/div><div id=\"collapse-1-1586\" aria-labelledby=\"faq_1-1586\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Absolutely. Our crane machines feature an advanced digital mainboard that allows owners to easily adjust claw strength, prize pick-up power, and winning ratios. This ensures you can balance player excitement with your venue&#8217;s profitability.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-770 ordering\"><div class=\"panel-heading\"><h5 id=\"faq_1-770\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-770\" href=\"#collapse-1-770\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon fa-angle-up fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-angle-down fas\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfPuedo personalizar los colores o la marca de las m\u00e1quinas?<\/div><\/a><\/h5><\/div><div id=\"collapse-1-770\" aria-labelledby=\"faq_1-770\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>\u00a1S\u00ed! Ofrecemos servicios de personalizaci\u00f3n que incluyen colores personalizados, branding, logotipos y dise\u00f1os gr\u00e1ficos. Pueden aplicarse cantidades m\u00ednimas de pedido para dise\u00f1os personalizados. Contacta a nuestro equipo de ventas para discutir tus requisitos espec\u00edficos y obtener una cotizaci\u00f3n.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-772\"><div class=\"panel-heading\"><h5 id=\"faq_1-772\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-772\" href=\"#collapse-1-772\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon fa-angle-up fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-angle-down fas\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfPuedo visitar su f\u00e1brica?<\/div><\/a><\/h5><\/div><div id=\"collapse-1-772\" aria-labelledby=\"faq_1-772\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>\u00a1Por supuesto! Damos la bienvenida a nuestros clientes para que visiten nuestra f\u00e1brica. Podr\u00e1n ver nuestro proceso de producci\u00f3n, los procedimientos de control de calidad y probar nuestras m\u00e1quinas en persona. Por favor, cont\u00e1ctanos al menos con una semana de antelaci\u00f3n para programar tu visita.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-1583 technical\"><div class=\"panel-heading\"><h5 id=\"faq_1-1583\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-1583\" href=\"#collapse-1-1583\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon fa-angle-up fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-angle-down fas\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Do Galastar arcade machines support international payment systems?<\/div><\/a><\/h5><\/div><div id=\"collapse-1-1583\" aria-labelledby=\"faq_1-1583\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Yes. All Galastar machines, including our crane and vending units, are designed with universal compatibility. They support standard coin mechanisms, bill acceptors , and modern credit card\/QR code payment systems for seamless global operation.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-774 payment\"><div class=\"panel-heading\"><h5 id=\"faq_1-774\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-774\" href=\"#collapse-1-774\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon fa-angle-up fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-angle-down fas\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfOfrecen plazos de pago o financiamiento?<\/div><\/a><\/h5><\/div><div id=\"collapse-1-774\" aria-labelledby=\"faq_1-774\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>S\u00ed, para clientes calificados y pedidos grandes, podemos ofrecer plazos de pago como un dep\u00f3sito del 30% con el saldo antes del env\u00edo, o acuerdos personalizados. Los plazos de pago se eval\u00faan caso por caso. Contacta a nuestro equipo de ventas para discutir tus necesidades.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-784 technical\"><div class=\"panel-heading\"><h5 id=\"faq_1-784\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-784\" href=\"#collapse-1-784\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon fa-angle-up fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-angle-down fas\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfOfrecen soporte para la instalaci\u00f3n?<\/div><\/a><\/h5><\/div><div id=\"collapse-1-784\" aria-labelledby=\"faq_1-784\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>\u00a1S\u00ed! Ofrecemos soporte integral para la instalaci\u00f3n, que incluye manuales de instalaci\u00f3n detallados, tutoriales en video y soporte remoto v\u00eda videollamada. Para pedidos grandes, pueden estar disponibles servicios de instalaci\u00f3n en el sitio. Cont\u00e1ctanos para m\u00e1s detalles.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-780 shipment\"><div class=\"panel-heading\"><h5 id=\"faq_1-780\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-780\" href=\"#collapse-1-780\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon fa-angle-up fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-angle-down fas\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfHacen env\u00edos internacionales?<\/div><\/a><\/h5><\/div><div id=\"collapse-1-780\" aria-labelledby=\"faq_1-780\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>\u00a1S\u00ed! Enviamos a m\u00e1s de 50 pa\u00edses alrededor del mundo. Contamos con amplia experiencia en log\u00edstica internacional y despacho aduanero. Podemos organizar entrega puerta a puerta o env\u00edo puerto a puerto seg\u00fan tu preferencia.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-782 shipment\"><div class=\"panel-heading\"><h5 id=\"faq_1-782\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-782\" href=\"#collapse-1-782\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon fa-angle-up fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-angle-down fas\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfC\u00f3mo se empaquetan las m\u00e1quinas para el env\u00edo?<\/div><\/a><\/h5><\/div><div id=\"collapse-1-782\" aria-labelledby=\"faq_1-782\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Utilizamos empaques profesionales para exportaci\u00f3n que incluyen: relleno de espuma para proteger los bordes y las partes fr\u00e1giles, envoltura de pl\u00e1stico para protecci\u00f3n contra la humedad, cajas de madera para mayor protecci\u00f3n y un etiquetado adecuado con instrucciones de manejo. Todos los paquetes est\u00e1n asegurados.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-794 warranty\"><div class=\"panel-heading\"><h5 id=\"faq_1-794\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-794\" href=\"#collapse-1-794\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon fa-angle-up fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-angle-down fas\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfC\u00f3mo puedo solicitar el servicio de garant\u00eda?<\/div><\/a><\/h5><\/div><div id=\"collapse-1-794\" aria-labelledby=\"faq_1-794\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Para solicitar el servicio de garant\u00eda:<\/p>\n<p>1. Contacta a nuestro equipo de soporte con tu n\u00famero de pedido y una descripci\u00f3n del problema.<\/p>\n<p>2. Proporciona fotos o videos que muestren el inconveniente.<\/p>\n<p>3. Nuestro equipo diagnosticar\u00e1 el problema y coordinar\u00e1 el reemplazo de piezas o te dar\u00e1 orientaci\u00f3n para la reparaci\u00f3n.<\/p>\n<p>4. En caso de estar cubierto por la garant\u00eda, enviaremos las piezas de reemplazo sin costo.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-757 ordering\"><div class=\"panel-heading\"><h5 id=\"faq_1-757\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-757\" href=\"#collapse-1-757\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon fa-angle-up fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-angle-down fas\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfC\u00f3mo realizo un pedido?<\/div><\/a><\/h5><\/div><div id=\"collapse-1-757\" aria-labelledby=\"faq_1-757\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Puedes realizar un pedido a trav\u00e9s de varios canales:<\/p>\n<p>1.Contacta a nuestro equipo de ventas por correo electr\u00f3nico o tel\u00e9fono.<\/p>\n<p>2.Env\u00eda una consulta a trav\u00e9s del formulario de contacto en nuestro sitio web.<\/p>\n<p>3.Chatea con nosotros por WhatsApp.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-1542 others\"><div class=\"panel-heading\"><h5 id=\"faq_1-1542\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-1542\" href=\"#collapse-1-1542\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon fa-angle-up fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-angle-down fas\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How do prize draw machines help increase foot traffic in malls<\/div><\/a><\/h5><\/div><div id=\"collapse-1-1542\" aria-labelledby=\"faq_1-1542\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Prize draw machines create a &#8220;spectacle&#8221; effect that draws a crowd. Our Galastar prize draw machines are designed with transparent displays and high-energy sound effects to encourage repeat play, making them an essential addition to any entertainment center or retail space.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-778 shipment\"><div class=\"panel-heading\"><h5 id=\"faq_1-778\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-778\" href=\"#collapse-1-778\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon fa-angle-up fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-angle-down fas\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfCu\u00e1nto tiempo tarda la entrega?<\/div><\/a><\/h5><\/div><div id=\"collapse-1-778\" aria-labelledby=\"faq_1-778\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>El tiempo de producci\u00f3n suele ser de 7 a 15 d\u00edas para modelos est\u00e1ndar. El tiempo de env\u00edo var\u00eda seg\u00fan el destino: de 3 a 7 d\u00edas para env\u00edo a\u00e9reo, y de 15 a 35 d\u00edas para env\u00edo mar\u00edtimo. Proporcionamos informaci\u00f3n de seguimiento completa y actualizaciones durante todo el proceso de env\u00edo.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-786 technical\"><div class=\"panel-heading\"><h5 id=\"faq_1-786\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-786\" href=\"#collapse-1-786\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon fa-angle-up fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-angle-down fas\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfQu\u00e9 hago si necesito soporte t\u00e9cnico despu\u00e9s de la compra?<\/div><\/a><\/h5><\/div><div id=\"collapse-1-786\" aria-labelledby=\"faq_1-786\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Ofrecemos soporte t\u00e9cnico 24\/7 v\u00eda tel\u00e9fono, correo electr\u00f3nico y videollamada. Nuestros t\u00e9cnicos experimentados pueden ayudarte con soluci\u00f3n de problemas, orientaci\u00f3n para mantenimiento y reparaciones. Tambi\u00e9n proporcionamos piezas de repuesto y podemos coordinar diagn\u00f3sticos remotos cuando sea necesario.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-792 warranty\"><div class=\"panel-heading\"><h5 id=\"faq_1-792\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-792\" href=\"#collapse-1-792\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon fa-angle-up fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-angle-down fas\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfQu\u00e9 cubre la garant\u00eda?<\/div><\/a><\/h5><\/div><div id=\"collapse-1-792\" aria-labelledby=\"faq_1-792\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>La garant\u00eda cubre:\n\nDefectos de fabricaci\u00f3n,\n\nComponentes electr\u00f3nicos defectuosos,\n\nProblemas estructurales,\n\nPiezas defectuosas.\n\nNo cubre:\n\nDesgaste normal,\n\nDa\u00f1os por mal uso o accidentes,\n\nModificaciones no autorizadas por nosotros,\n\nDa\u00f1os causados por desastres naturales<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-1532 others\"><div class=\"panel-heading\"><h5 id=\"faq_1-1532\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-1532\" href=\"#collapse-1-1532\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon fa-angle-up fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-angle-down fas\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What is the difference between Galastar claw machines and crane machines?<\/div><\/a><\/h5><\/div><div id=\"collapse-1-1532\" aria-labelledby=\"faq_1-1532\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>While the terms are often used interchangeably, <b data-path-to-node=\"7\" data-index-in-node=\"128\">claw machines<\/b> typically refer to the classic toy-grabber setup, whereas <b data-path-to-node=\"7\" data-index-in-node=\"200\">crane machines<\/b> often include larger-scale hardware for high-value prizes. Galastar offers both <b data-path-to-node=\"7\" data-index-in-node=\"295\">claw machines<\/b> and <b data-path-to-node=\"7\" data-index-in-node=\"313\">crane machines<\/b> with adjustable grip strength and customizable LED lighting to match your venue\u2019s branding.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-754 ordering\"><div class=\"panel-heading\"><h5 id=\"faq_1-754\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-754\" href=\"#collapse-1-754\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon fa-angle-up fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-angle-down fas\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfCu\u00e1l es la cantidad m\u00ednima de pedido (MOQ)?<\/div><\/a><\/h5><\/div><div id=\"collapse-1-754\" aria-labelledby=\"faq_1-754\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>\u00a1Nuestra cantidad m\u00ednima de pedido (MOQ) es de solo 1 unidad! Entendemos que muchas empresas desean probar los productos antes de hacer pedidos al por mayor. Ya sea que necesites una m\u00e1quina o cien, estamos listos para atenderte.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-1588 shipment\"><div class=\"panel-heading\"><h5 id=\"faq_1-1588\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-1588\" href=\"#collapse-1-1588\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon fa-angle-up fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-angle-down fas\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What is the typical lead time for wholesale arcade machine orders?<\/div><\/a><\/h5><\/div><div id=\"collapse-1-1588\" aria-labelledby=\"faq_1-1588\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>For standard models like the Mini85, the manufacturing lead time is typically 7\u201314 days. Shipping times vary by region, with North America and Europe usually taking 4\u20136 weeks via sea freight. We provide full tracking and insurance for all international exports.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-765 payment\"><div class=\"panel-heading\"><h5 id=\"faq_1-765\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-765\" href=\"#collapse-1-765\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon fa-angle-up fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-angle-down fas\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfQu\u00e9 m\u00e9todos de pago aceptan?<\/div><\/a><\/h5><\/div><div id=\"collapse-1-765\" aria-labelledby=\"faq_1-765\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Aceptamos m\u00faltiples m\u00e9todos de pago, incluyendo T\/T (Transferencia telegr\u00e1fica), L\/C (Carta de cr\u00e9dito), PayPal (para pedidos peque\u00f1os) y Western Union. Para clientes establecidos, podemos ofrecer plazos de pago flexibles. Cont\u00e1ctanos para discutir la mejor opci\u00f3n de pago para tu pedido<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-1546 others\"><div class=\"panel-heading\"><h5 id=\"faq_1-1546\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-1546\" href=\"#collapse-1-1546\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon fa-angle-up fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-angle-down fas\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What types of vending machines does Galastar offer for international shipping?<\/div><\/a><\/h5><\/div><div id=\"collapse-1-1546\" aria-labelledby=\"faq_1-1546\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>We provide a wide range of vending machines, including snack, drink, and specialty combo units. Our vending machines China export division handles all the logistics, ensuring that your vending machines arrive pre-configured and ready for immediate plug-and-play operation.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-790 warranty\"><div class=\"panel-heading\"><h5 id=\"faq_1-790\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-790\" href=\"#collapse-1-790\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon fa-angle-up fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-angle-down fas\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfQu\u00e9 tipo de garant\u00eda ofrecen?<\/div><\/a><\/h5><\/div><div id=\"collapse-1-790\" aria-labelledby=\"faq_1-790\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Todos nuestros productos cuentan con una garant\u00eda del fabricante de 1 a\u00f1o que cubre defectos de materiales y mano de obra. La garant\u00eda incluye el env\u00edo gratuito de piezas de reemplazo por cualquier defecto de fabricaci\u00f3n. Los costos de mano de obra pueden variar seg\u00fan la ubicaci\u00f3n y la situaci\u00f3n.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-1527 others\"><div class=\"panel-heading\"><h5 id=\"faq_1-1527\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-target=\"#collapse-1-1527\" href=\"#collapse-1-1527\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon fa-angle-up fas\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-angle-down fas\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Why should I choose Galastar when looking for arcade machines from China?<\/div><\/a><\/h5><\/div><div id=\"collapse-1-1527\" aria-labelledby=\"faq_1-1527\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Galastar is a leading brand providing high-quality, factory-direct <b data-path-to-node=\"3\" data-index-in-node=\"147\">arcade machines in China<\/b>. We combine competitive Chinese manufacturing pricing with international quality standards. Whether you need a single unit or a bulk order of <b data-path-to-node=\"3\" data-index-in-node=\"314\">arcade machines China<\/b>-wide, Galastar ensures rigorous testing and reliable after-sales support.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-746","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/galastargames.com\/es\/wp-json\/wp\/v2\/pages\/746","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/galastargames.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/galastargames.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/galastargames.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/galastargames.com\/es\/wp-json\/wp\/v2\/comments?post=746"}],"version-history":[{"count":24,"href":"https:\/\/galastargames.com\/es\/wp-json\/wp\/v2\/pages\/746\/revisions"}],"predecessor-version":[{"id":1707,"href":"https:\/\/galastargames.com\/es\/wp-json\/wp\/v2\/pages\/746\/revisions\/1707"}],"wp:attachment":[{"href":"https:\/\/galastargames.com\/es\/wp-json\/wp\/v2\/media?parent=746"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}